When I Work
October 29, 2019
Minneapolis, MN
Job Type


As an Account Executive, focusing on Small to Mid Sized Businesses, you will be working with business owners, scheduling managers, and executives to help solve challenges surrounding labor management.  You’ll qualify their fit for When I Work’s Applicant Tracking, Scheduling, Time Clock and Communication tools and help them realize value through deep discovery conversations, product demos and testing periods. You’ll develop a keen understanding of labor management across multiple verticals and will display a strong problem solving ability to map When I Work’s flexible solution to their specific needs.

What You’ll Be Doing

As an Account Executive, you’ll be responsible for providing an exceptional customer experience and growing new customer revenue within the Small to Mid-Sized Business segment. In this role you will:

  • Own the sales process from 20-100%
  • Engage prospects over the phone, via email and in-app messaging
  • Manage a pipeline of opportunities and follow-up tasks in Salesforce
  • Provide product demos via GoToMeeting
  • Provide regular feedback to leadership and across departments in pursuit of continuous improvement
  • Work closely with internal stakeholders including Customer Care, Customer Advocacy, Customer Success Managers, Product, Growth, and Marketing to identify opportunities to enhance customer experience and satisfaction

Experience and Skills Needed

  • Quota carrying-experience in software or technology sales, SaaS implementation, mobile apps or cloud software
  • Functional knowledge of workforce management solutions, accounting software, human resources systems and payroll applications
  • Technology savvy and ability to quickly learn new things
  • Proven ability to collaborate and build strong relationships with both internal and external customers
  • Excellent verbal and written communication skills, including the ability to manage meetings or host webinars
  • Excellent organizational and time management skills
  • Bachelor degree required; business or technical degree preferred

What Would Be Awesome To Have

  • Experience in the software or technology industry, preferably with SaaS industry experience
  • Experience with CRM and Success tools including SalesForce, ZenDesk
  • Experience with working with technology startups

What’s In It For You

  • Professional development allowance
  • Employee Stock Options
  • Paid parental leave
  • Medical benefits - employee premiums paid 100% by WIW
  • Dental benefits
  • Paid vacation and holidays
  • Flexible work environment
  • 401K Match
  • Transit Pass or parking stipend
  • Data/Cell (internet) stipend
  • Casual dress code
  • Dynamic and dedicated team

Sound Like a Good Fit?

We’d love to talk to you! Please submit the following to apply:

  • Resume (including months/years of employment for each position).
  • Cover letter including:
    • an overview of your existing Account Executive experience
    • a convincing reason why you’d like to work at When I Work

Must already be authorized to work in the United States on a full-time basis for any employer.

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