Digital Adoption & Reporting Analyst – Good Food Industry

About The Role

Are you a lifelong learner, curious about all things, a figure-outer of how to do something, and a lover of solving problems? Do you love using data to tell a story or answer a question? INFRA is seeking a Digital Adoption & Reporting Analyst to join our excellent Operations team. Bring your reporting expertise to partner with our team and use our data to make a difference.

INFRA is a cooperative association of more than 300 independently owned natural food retailers serving hundreds of communities in 45 states plus DC & Puerto Rico. Through collective buying power, operational support and exchange, events and education, and innovative marketing programs, we help member businesses thrive in step with their values and communities, a fast-changing industry, and the planet we share.

The ideal person for this job thrives in a small team and embraces the unknown, turning ambiguity into useful insights. As INFRA’s Digital Adoption & Reporting Analyst, you will help the team by turning data into useful, easily understandable information that helps make strategic decisions and inform recommendations. If you delight in being able to magically create a dashboard or visual that connects people and data, and you like ensuring data is organized in the process, we’d love to talk. As long as you have a foundation of Reporting Analyst skills, we care most that you like figuring things out and don’t need rigid, perfectly organized structures to be able to find ways to do reporting, analysis, queries, visualizations, use PowerBI, and more.

If you are looking to use your skills to help increase the impact of a mission-driven organization, start a conversation by submitting your resume and cover letter!

What you will own and improve:
Reporting and analytics
• Partner with stakeholders to design and develop metrics, reports, and analyses to drive key business decisions
• Independently and collaboratively synthesize raw data into digestible information
• Transform datasets into beneficial qualitative and quantitative reporting and analysis, including creating queries using Power Query and SQL
• Actively engage stakeholders to gather requirements and create meaningful reporting  through Power BI.

Data visualizations
• Use dashboards and visualizations to effectively communicate the story behind the data
• Engage stakeholders to determine how best to present and visualize information for business insights
• Design and build dashboards and data visualizations for internal and external purposes using diverse data sets

Data collection, conditioning, and management oversight
• Work cross-departmentally to identify, recommend, and implement more efficient data management processes
• Create and maintain systems and software for data extraction, transformation, load, and analysis using tools such as Dataflows, SQL and Power Automate
• Define, implement, and document data collection and reporting procedures and best practices
• Support on data architecture and governance

Analyze metrics and monitor adoption project health
• Identify potential obstacles, learn where productivity falters, create plans to improve adoption and productivity
• Set KPIs or metrics to monitor and improve platform adoption
• Monitor usage statistics to ensure productivity targets are met

Growth opportunity in role: Engagement, training, and documentation
• Collaborate with leadership and staff to ensure all employees adhere to data collection and reporting procedures and best practices
• Provide ongoing and accessible training and educational opportunities for staff
• Inspire others by communicating benefits, leading by example, and utilizing a spirit of service approach

What you already know:
• 2+ years experience as a Reporting Analyst or equivalent role, or experienced with a variety of data management, analysis, and reporting methodologies, including BI
• Certificates, Advanced training, or degree in data analytics, advanced visualizations, data modeling, PowerBI, or equivalent.
• Proficiency in M365, including Azure Automation (e.g. Power Automate) preferred
• Proficiency in PowerBI, Power Query, Dataflows, SQL and Power Automate or equivalent preferred (exposure and understanding required)
• Comfortable navigating complex data systems and relationships with exceptional attention to detail and accuracy
• Communication: practiced at active listening, determining root causes, flexibly communicating, and keeping everyone up to date
• A solution-oriented mindset with demonstrated professional experience balancing user requests with user needs
• How to balance innovation and where we want to go with MVP and where we’re at

What you will learn:
• How to gain a deep understanding of INFRA and driving the efficacy of data to solve business problems
• How to align INFRAs business model with data solutions that build relationships
• As this role grows and progresses, you will have the opportunity learn how to expand your Reporting Analyst role influence to support strategic insights and story-telling
• How to support and evolve BI adoption in a growing company. This position has growth opportunities into BI Strategy, Business Analysis, and/or Digital Adoption practices
• How to use data within the intricacies of the food industry and understand the intersections of manufacturing, distribution, and retail
*This role is located out of our St. Paul MN office as a part of our hybrid workforce, currently working at least 3 days in the office.
*Travel up to 5% may be required for this position. 
 
INFRA is committed to creating an inclusive workplace. We know that diversity of identities, experiences, and ways of thinking result in stronger lives for all our members and the communities we serve. Research shows that systemically excluded communities such as people of color, women, LGBTQIA+, and people with disabilities may be less confident in applying for positions where as little as one skill doesn’t appear to fit – we welcome your resume and encourage you to apply. 
 
INFRA is a mission-driven organization that strongly believes in rightful living. We provide our employees with robust technology, collaboration, professional development, hybrid work options, flexible schedules, work-life balance, and time in person with our tight-knit team and members. Each of us receives a full suite of employee benefits including Flexible Time Off; health, dental, vision, disability, and life insurance; a health savings account; a 401(k) retirement plan; and more.  

Contact details

• Submit your application
• Company website
• Contact email: hrogal@infretailers.com