Digital Media Supervisor

Full-time position with MKR in Milwaukee
Job posted August 16, 2023

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About The Role

Digital Media Supervisors at MKR manage the planning, buying, optimizing and reporting of digital and social media plans across multiple platforms. Digital Media Supervisors are responsible for each of their clients’ paid media presence and proactively work towards goals/objectives/KPIs established in the planning process.

A significant part of a Digital Media Supervisor’s responsibilities include finding creative ways to distribute content for our clients. This includes strategically planning and placing paid distribution buys. Thoughtful consideration and detailed management of these buys is critical to client success.

The ambition to make our clients famous and look like heroes is what drives Digital Media Supervisors at MKR. We have high aspirations for individuals that accept this challenge!

MKR’s Digital Media Supervisors are experienced professionals who get things done. They lead our relationships with clients and relentlessly pursue their success and happiness. Digital Media Supervisors are expected to quickly learn our clients’ businesses and become intimately familiar with what drives those businesses — and client teams — toward success. Being focused on, and mindful of, opportunities to impact and help drive the professional and personal success of each of our individual client contacts is vital. Making our clients look like heroes in the eyes of their colleagues is central to our success.

Digital Media Supervisors lead our client engagements for paid media campaigns, and act as a pillar of support, strategy and encouragement for the entire team working on their accounts. At MKR we have a zero-politics policy, along with a culture that is built around solving problems collaboratively.

We expect Digital Media Supervisors to be extraordinary communicators both internally and externally. Honesty, transparency and proactiveness serve them well.

We also expect Digital Media Supervisors to proactively identify opportunities and grow relationships with our clients. The ability to be both persuasive and helpful is vital to success in this aspect of the role. Digital Media Supervisors are responsible for maintaining and growing the relationship with our clients by helping them solve their problems, and ensuring the agency is appropriately and profitably compensated for those solutions.

*Proactively plan, place and optimize media across all channels, including social, digital, native, search, video, mobile and whatever’s next
*Post-flight invoice and billing reconciliation with the Digital Media Director
*Develop and maintain positive relationships with MKR’s media partners
*Review digital campaign performance metrics to guide future optimizations, vendor changes and/or spend levels
*Create short-form content for paid media buys when necessary
*Social media monitoring and moderation when necessary
*Creative idea generation
*Data analysis and report building
*Enthusiastically accept responsibility for day-to-day management of individual assigned accounts and subsequent projects
*Ensure client programs operate smoothly, profitably and successfully according to agreed-upon parameters
*Communicate any and all changes to all affected parties in a timely and authoritative manner
*Play a major role in the creation of digital marketing plans and goals, and manage against them
*Work closely with the Accounts, Creative, Research and Martech departments to implement objectives and strategies of our clients’ plan and defined goals
*Demonstrate tactical and strategic proficiency in all facets of digital marketing
*Contribute to business growth through introducing clients to new capabilities, building a network of industry contacts and participating in relevant professional organizations
*Seen by the client as their main advocate within MKR; seen by MKR colleagues as their main advocate when interacting with client
*Bring enthusiasm to work every day, along with perspective
*Execute paid media strategy with a high level of detail and care
*Support and learn from the Digital Media Director
*Other duties as assigned

*Bachelor’s Degree in Marketing, Public Relations, Communications, Journalism or a related field
*Strong communication skills
*Strong writing skills
*Strong understanding of popular social and digital media platforms
*Strong understanding and respect for deadlines
*Google Ads and Facebook Blueprint Certified preferred but not mandatory
*Knowledge of current digital marketing best practices
*Project management skills
*Advanced understanding of digital marketing in theory and in practice
*Experience developing digital marketing and creative strategies
*Experience with tagging (Google Tag Manager, Facebook Pixel, etc)
*Proven ability to maintain and manage client and agency budgets
*Superb understanding of social media and paid media planning/buying
*Familiarity with traditional media (radio, outdoor, TV, print, etc.)
*Ability to work in a fast-paced but flexible schedule at 40 hours per week
*Ability to work remote outside of typical business hours
*Independent worker with the ability to complete assigned tasks, and manage a complex and fast-paced production schedule
*Ability to peer train and develop your teammates as needed


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