FI Fraud Surveillance Manager

Full-time position with Associated Bank in Milwaukee
Job posted April 6, 2023

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About The Role

Guided by our relentless focus on people and desire to actively listen, we strive to create an inclusive culture and uphold equitable practices for our colleagues and community members. We seek to hire people who share our winning spirit and recognize diverse backgrounds, perspectives, and representation as strengths critical to success. If you thrive in an environment where your growth and development are supported and achieving together is valued, then Associated Bank may be the right place for you.

We invite you to view the opportunity below.

This FI Fraud Surveillance Manager role with Associated Bank will Oversee the completion of all responsibilities related to fraudulent activity monitoring and financial investigations. Responsible for fraudulent transaction monitoring system, procedures, process and approach across all Associated Banc-Corp lines of business and affiliates, including roadmap and documentation. Complete ongoing risk assessment and assess coverage and gaps along with loss trends to recommend updates. Maintain detailed procedures consistent with applicable guidance to be used by the financial investigations monitoring and investigation team members in review of transactional activity and financial loss investigation. In collaboration with all FI teams, assist with all levels of financial investigations, regulatory / SAR reporting, legal requests, and third party reviews. Maintain solid understanding of the bank’s products, services, systems, customers, entities, and geographic locations, and the potential fraud risks associated with those activities in order to ensure appropriate procedures are in place to properly address the associated risks. Maintain external awareness of trends, information, and techniques related to transactional monitoring including knowledge of banking laws and regulations concerning fraud and help ensure they are communicated to appropriate levels of Management. Assist with the facilitation of FI management and Board reporting. Assist with special project leadership and support and vendor relationship management associated within the FI team. Keep FID management informed regarding department productivity. Oversees work flow and performance issues, and related progress and improvements regarding staff. Provides performance feedback guidance to team members as needed. Develops department goals and objectives in unison with those of overall Corporate Risk Management. Monitors progress towards completion.

This Person Will

-Direct, engage, and supervise the operations of fraud unit to ensure work efficiency.
-Provide input to strategic decisions that affect the enterprise fraud program.
-Design and implement effective processes for the prevention or minimization of fraud loss.
-Be an advocate for technology and change while being passionate about financial crimes.


-Bachelor’s Degree or equivalent combination of education and experience Risk, Compliance, Audit, Info Sec, Business, Law Enforcement or related Required


– 3-5 years Security, fraud, investigations, banking, compliance, audit or related experience Required
– 2-4 years Supervisory / management experience Required
– 4-7 years Security, fraud, investigations, banking, compliance, audit or related experience Preferred

In addition to core traditional benefits, we take pride in offering benefits for every stage of life.

-Retirement savings including both 401(k) and Pension plans.
-Paid time off to volunteer in your community.
-Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
-Competitive salaries with professional development and advancement opportunities.
-Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
-Personal banking, loan, investment and insurance benefits.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and Twitter.

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability who need assistance applying for a position with Associated Bank are asked to email:

Compliance Statement
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.


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