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Senior Project/Account Manager (hybrid)

Full-time position with Spyglass in Minneapolis
Job posted March 20, 2024

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About The Role

Spyglass is a strategic brand consultancy that partners with business leaders to solve their mission-critical brand and marketing challenges. We are seeking an organized, energetic, and detailed Senior Project / Account Manager to support brand strategy and creative projects for clients across industries.

If you are someone who loves to drive change, impact processes, collaborate on award-winning work — and enjoys keeping everyone and everything around you organized — this is the role for you, and we can’t wait to connect.

As a Senior Project / Account Manager at Spyglass, you will be responsible for managing projects end-to-end, across key clients. A day in the life could include developing holistic project plans, calls with clients, and internal meetings to keep the team aligned to the client needs and project plan — all in an environment that is fun, flexible, and values unique perspectives.

We offer a competitive salary and benefits, hybrid in-office/remote work environment, professional development opportunities, and more.

RESPONSIBILITIES

• Manage projects from start to finish.
• Ensure successful delivery of projects.
• Project workflow management lead — organizing, aligning, and distributing information to all team members, with identified milestones by role.
• Support account team with estimate, brief, and timeline generation.
• Monitor budgets and timelines, holding internal and external team accountable.
• Anticipate needs and manage expectations appropriately.
• Confirm accuracy and quality standards.
• Develop and maintain useful tools for clients and internal teams — including detailed timelines and status reports — to track projects against goals, objectives, milestones, and budget.
• Run internal resourcing and forecasting meetings.
• Partner across vendors to support initiatives such as printing, professional proofreading, and mailing.
• Look for opportunities for process efficiencies and develop necessary next steps to achieve opportunities.

REQUIRED SKILLS AND QUALIFICATIONS

• Curious, collaborative, and committed to excellence
• Highly-organized, detail-oriented and attentive
• Five or more years of industry experience (previous agency experience preferred)
• A track record of successful account and project management that can be leveraged across multiple channels and across industries
• Strong communication skills that effectively guide clients and manage internal creative teams
• Ability to quickly shift priorities, based on changing client and agency needs
• Expert-level skills in modern business communication tools and project management platforms, such as:
– Google Docs, Google Slides, and Google Sheets,
– PowerPoint, Word, and Excel
– Basecamp, Harvest, and/or similar platforms
– Outlook email communication and scheduling
• PMP Certification preferred, but not required (or similar Project Management Certification)

Note: This is a hybrid role (mix of working from home, and in-office in Minneapolis 3 days a week)

ABOUT SPYGLASS

Spyglass is a brainy, big-hearted brand strategy firm. We exist to do work that matters — to the world and the people who hire us. We’re proud to be celebrating 20 years of forging incredible relationships and putting our talents to meaningful use.
Spyglassers are a unique breed. We see things differently. And we cultivate (and thrive in) a culture that supports individual expression, ongoing growth, and collective success. We’re all about bringing our best selves to work…and being committed, courageous, curious, and caring.

HOW TO APPLY

Please send your resume in the email message to our Search Manager, heather@soladayolson.com. Label your subject line “Your Name, Spyglass PM/AE.” In your email, respond to 2-3 of these questions:
• What has been a key to your success in project or account management?
• Which of your experiences is directly applicable to what you know of Spyglass?
• What’s your secret to balancing efficient project management with strategic client service?
• In what ways do you hope to grow in the next five years?

This role reports to the VP of Client Strategy and Services. Interviews will begin there, virtually, and include additional team members in one or more additional sessions, which may include in person.

We look forward to hearing from you!


 

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